Available Cars
Here's What Customers Are Saying
David George
Worst dealer ship ever. They had a Mercedes listed for $31k and some change and when we called and confirmed an appointment to pick up the vehicle the next day they had changed the price to $45k because I was a serious buyer they’re nothing but liars and have a really bad attitude with customers it’s like they don’t even want business because of how lazy and have zero communication with people specially if you know about cars. So disappointed I was ready to drive 4 hours to buy the car and I was going to pay a full price and walk out. Sales name was Kyle Duff can’t even keep up his word and he refused to talk to me today because of how scared he was because he knew he messed up and I kept on leaving messages and he never picked up and they keep avoiding me to speak to the sales manager because they have messed up big time. I will never ever buy a car from them and I’ve never seen a used car goes from $31k to $45k in just less than 24hr specially since I had mane an appointment to drive all the way to them to completely pay off the car and head on my business. Make sure to dig deep before purchasing a vehicle from them because they will change prices on you without knowing nothing but liars.
C K
All I have to say is the customer experience from this dealership is above & beyond what I have ever received. Buying something out of state can make you completely nervous, especially when you are hands on & want everything to be done right! Tom Bramble went above & beyond to keep me informed through out the entire process. When the truck landed, helped me facilitate the truck getting the the suspension shop, helping getting my car (trade there ), helping with paperwork & all the way to the finish line. Updates & pictures through out the entire process was amazing! This truly made my day & they built me best looking truck on the market! Thank you again Tom & a Huge thanks to Tustin GMC & Buick!
Kyle Scarbrough
After reviewing a ton of the reviews I disagree with a majority of them. This dealership was one of the most honest, transparent and negotiable dealerships. I traveled 400 miles due to the deal they provided to me. Even after providing an exceptional deal they continued to provide some of the best service I have received at any dealership. A special thanks to Michael (sales manager), Jay (salesman) and Eric (finance) for everything. I honestly would drive 400 miles to come back to purchase another vehicle.
Ernesto Rodriguez
Bait and switch like others have said. Positive reviews look like the work of a third party review service. We took time off work to come in and see a vehicle that was posted at a certain price point. Waited for them to bring the car in from one of their storage lots, did a test drive, and then learned it had upgrades from their other business, Adventure Off Road, that raised the price almost another 10K. We let the salesperson know our best offer, and he said he'd "talk to his manager". After waiting around another 15 minutes we walked. We're interested in buying a truck, we're not interested in playing games.
Edwin Vergara
I was looking for a Acadia AT4. I Saw one online and I called dealership. Alissa answered and I went the following day. She was friendly and kind. I test drove Acadia & I liked it. Then she introduced me to Jorge. 1hr later came to an agreement. And I took the vehicle that day. When I got home I saw my contract more in detail and I saw some issues with my contract :/.” Unfortunately I had to come back to Tustin the following day! Jorge was no help. I WOULD NOT recommend his help!! However Eric took care of me the following day! Thank you!!