Available Cars
Here's What Customers Are Saying
Sara Dickson
I had a great overall experience from helpful and informative employees. I appreciated the text updates as my car was being worked on. At car dealerships as a woman buying and maintaining her own car I have not always felt respected, but Leith Acura of Cary made me feel welcome. The service is a little pricey, but we expect this from a dealership.
T 1
I was shopping around for the Acura MDX after seeing one at the BMW dealership. I went to this dealership here looking for one to purchase I came across the A-spec model and it was a tad bit more than what I wanted to spend out the door pricing. I let the sales guy know that I had cash to purchase the car I didn't need financing at all but was wanting him to work with me on the purchase price. I got the no price haggle spill and I don't believe I was even shown any other cars that day that I could purchase for the price range I wanted. After 2 mos. of shopping around I seen a car online that fit the budget that I wanted to spend so I decided to go back to see if this one in particular would be a go. I met the sales guy Eric and checked the car out it was around 5-6pm at this time it gets dark out early. He suggested he bring the car around to the service area where there was more light to check the car out. The car was a used one however it was in great condition and it was a certified used vehicle I was very please with all the details included. I told Eric I would just come back the next day to finish up the purchase as the car needed a full detailing. I arrived the next day at the same time as I was coming after work again with it getting dark out early you really can't see inside the car that great. I asked Eric before coming inside if the detail had happened and he said it was all done and ready. I examined the car before we sealed the deal with the purchase and everything appeared to be ok. The next day in the daytime I fully examined the inside of the car and it was a complete mess trashed and not even clean thoroughly at all. I was very upset that I was sold a vehicle and was then lied to about the detailing also upon driving home the windshield wiper fluid indication came on and I wasn't even a full tank of gas with the purchase. I called over to the sales guy to voice my concerns and that I was very unsatisfied with the way my overall experience went. He mentioned that he would get it taken care of and offered to send a loaner car over to my workplace to swap out the car. That never happened I had to drive over to the dealer once again in 5:00 traffic and drop the car off myself. The car was taken in and the detail was done the detailer was AMAZING he took the car from a 0 to a 10 I was very pleased with his customer service as I was able to meet him. He actually asked me to inspect the car while he was there to address any concerns I seen within the detail job he did. I started the car and it was about to leave and I noticed I still was not given a full tank of gas again after trusting Eric's word that everything was taken care of. I was able to get a fill up from the manager writing a gas voucher. However once I hit the road to go home my windshield wiper indication came on that my fluid was low. I reached back out to the sales guy Eric and got a measly apology, but nothing to rectify the terrible experience I encountered. A few days later I received a phone call to see how my experience went with my purchase. I let the lady know everything I typed above and she stated she would give the information over to the manager and he would give me a call. No such thing has happened. My honest review Leith Acura Cary shame on you and do better!
Bonnie Mudryk
We recently had the pleasure of working with Jeremy, at Leith Acura of Cary. Our experience working at the dealership was amazing, and unlike our other car shopping adventures. Jeremy was not only very knowledgable, but he was very patient with us and understood that we were faced with a big decision. We so appreciated his friendliness, low pressure approach, and highly recommend you ask for him for your next car buying experience! The dealership made us feel very important, almost like family. We will definitely be back. Thank you!
Jesse Davis
I tried to purchase a vehicle from another dealership in the auto park today but had to walk away from the deal not due to pricing but over customer service. I was reflecting on why I had such a strong feeling on the transaction, and it was due to past buying experience. My last two purchases were from Leith of Acura, and they have spoiled me and my expectations for customer service. Izzy and his team are top-notch. I was able to purchase the vehicle almost 100% remotely and just come in for a wet signature. I had vehicle issues, and the service department made it a priority to fix it that day.
Lydia Voorheis
The entire team at the Vary location is dedicated to a first class experience, from beginning to end. We had complete trust in our experience! Friendly, not pushy, and helpful. Tom has been there for 20 years and is extremely knowledgeable. Andrew made the financing portion a great experience. Never tried to upsell us. Highly recommend!!