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Here's What Customers Are Saying

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Joseph E. Abraham
Reviewed on: Fri Oct 27 2023

I bought two cars from this dealer for my kids. One car I bought about 18 months ago and the second one 3 months ago. I thought I owe this review to however own this business. Both used cars run great. Reliable and in good shape. The best thing was the price. I think we got the best value for our money. Thank you.

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Tina Swithin
Reviewed on: Fri Nov 17 2023

In June 2023 (just four months ago), my husband and I purchased a 2012 Volvo for my 18 year old daughter- it had 80k miles and appeared in good shape. She is a college student and works part time - she is dependent on a reliable vehicle. Just four months after making this purchase, her check engine light came on, the car started shaking and she immediately pulled over. It was a scary experience for her. We towed the car to a reputable shop in our area and we are now finding out that she may need a new engine. In addition, they have found a slew of other issues that should have been caught if this car had passed through ANY type of inspection. I wish I would have read the reviews prior to making this purchase because others have had similar experiences and there are lots of commonalities in our complaints. Edited to add a response to management's reply: I did reach out to your company through the online website form but it took several follow-up messages to get a response. This all transpired at the end of last week, and we have been traveling, this is our first day back to deal with the issue. We are willing to give your company an opportunity to correct these issues, and to do the right thing. If this car truly did pass any type of pre-sale inspection, Boktov may want to find a new mechanic as our auto shop has already caught many things that would have hit the radar of a qualified mechanic. Minor issues, we would've had no problem repairing on our own. Thousands of dollars worth of repairs, after four months, definitely not acceptable. Our bill today to get the car back on the road was $2932.85. The recommended repairs and services: $5,635.16. October 30, 2023, I spoke to Albert from the dealership who told me that the cars DO NOT go through a "thorough inspection," as stated by Kay. The cars go through a "very basic" inspection. We selected a dealership versus a private party for peace of mind, believing that all vehicles passed inspection. I cannot emphasize enough the importance of reading through all of the negative reviews here before making a purchase from this dealership. Make sure your personal mechanic has done a thorough inspection of the vehicle since the dealership does not do thorough inspections. We have a $10,000 vehicle that needs almost $10,000 dollars in repairs. I truly feel scammed. The final outcome: the dealership (Albert) has refused to help correct the situation, and did not respond to my offer to sell the car back to them. Do not trust these people. This experience has been devastating and disheartening. I would love to connect with others who have had similar experiences to explore our options. There is power in numbers.

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walrus kinky
Reviewed on: Wed Sep 06 2023

I bought my first car here. Albert is very patient, friendly, honest and helpful. He helped me immensely. The mini cooper I got had a few problems and we had to schedule multiple appointments due to time conflicts and other logistics but Albert personally came and helped me through all of it. In fact he even booked me an Uber home. Really doubt any dealer would go that far after selling the car. Thanks Boktor Motors. 🙋‍♀️

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Cassandra Busby
Reviewed on: Wed Nov 01 2023

First off Karen, Alex and Albert are amazing, Boktor Motors- inventor selection is great. The process was quick and easy. Best of all is that they work with you, bad credit Ok no credit Ok, you won’t leave empty handed if you do that’s on you. I would recommend Boktor Motors to everyone when looking to buy a used car. Thank you Karen Alex and Albert. You all made this every bit worth the buy. Thank you Thank you Thank you. #kudosBoktorMotors!

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Eva Marie Notarstefano
Reviewed on: Wed Aug 30 2023

I love Boktor Motors. I had been looking for a car for at least 2 weeks. When I came to Boktor Motors they were so helpful, they knew everything about every car, they were patient and I got a good price for a car I'm very happy with. Thanks Guys, I absolutely LOVE my Mini Cooper.

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