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Here's What Customers Are Saying

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Pam R
Reviewed on: Wed Nov 29 2023

Initially went in for service on my existing vehicle only to come in contact with sales associate Frederick. He ensured me if I was interested in looking to upgrade, he would go all the way. Well he is a man of his word because I now have a new Audi. My experience was long but he and his team were pleasant, friendly, professional and accommodating. They made me once again a happy Audi owner!

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Sarah Fleischer
Reviewed on: Wed Jul 26 2023

I have been on the hunt for an Audi TT for several months. The car is limited and I have had dealers laugh in my face when I said I was trying to get one. I saw that Audi Orange park had one and I inquired online. I instantly received a message from a salesman named Ali even though the dealer was closed. I explained I was 4.5 hours away but willing to make the drive for the car. He assisted me fully over the phone and made the deal happen and secured the car for me!! When I went in to drop off my trade in and complete the purchase he has the car in the show room ready to go for me! They didn’t make me haggle the price, they weren’t feeding me nonsense like other Audi dealers have, and they gave me the best deal I found! My experience with Ali was the best Audi experience I have had. I would recommend them over any dealer in Florida!

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Alex Mathai
Reviewed on: Tue Aug 15 2023

Al in the service department and Frank the concierge manager have consistently provided the highest level of customer service I have ever experienced from a service department, even though I purchased the vehicle elsewhere. In the last few years I have purchased and serviced new Porsches, Escalade and BMW and have never experience such professionals that continuously kept me updated, accommodated valet for me despite pickups and deliveries of my vehicles to different hospitals and shift times I work, and of course correctly addressed the services of my vehicle. I cannot express how appreciated I felt by every interaction, especially Frank, and look forward to my next service appointment knowing it will be painless because of the care of Al and Frank.

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Guerline Laguerre
Reviewed on: Mon Oct 02 2023

Had an excellent service and experience at the Audi Orange Park. The salesman Theo found the perfect car for me. He listened, he was patient and kind. Very informative about the different models and the specific details in each one. And eventually help me pick out one that was perfect me and fit my needs. He and the sales manager were able to work with me and I was able to get the car within the range that I wanted. I was never rushed and felt respected at all times. At the end of it all, I was very impress. True salesmanship and excellent customers service!

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Ceil Pillsbury-Schellenberg
Reviewed on: Thu Nov 16 2023

What a wonderful job detailing my car as well as installing puddle lights! Big thanks to manager Al for really taking the time to understand and meet all my needs. In a challenging situation, he really took the care to make things right. Equally big thanks to the Audio Orange Park service team for beautifying my car- I love it!

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